TERMS & CONDITIONS

Please see below for T&C’s. If you have any queries, please contact me for clarification.

1. PRICE, FEES AND PAYMENT
1.1 Fees for all contracted services will be charged at the agreed rate and fee billing will be issued on a monthly basis.
1.2 Payment terms are of no later than 15 calendar days from date of invoice
1.3 Contracted services are exclusive of VAT.
1.4 Should the project be aborted at any stage, any outstanding fees will be payable based on the hours worked up to that specific point in time, unless otherwise agreed in writing.
1.5 All usual travelling to site and surrounding locations are included, but travelling to outlying locations such as suppliers premises, would be charged separately at a rate of 45 pence per mile.
1.6 The price of any supplied goods is as set out in the quotation plus VAT. The price is valid for 7 days from the date of the quotation, unless stated in writing otherwise.
1.7 Due to the individual nature of the goods, in most instances payment of the full amount as set out in the quotation inclusive of VAT will be required, before orders can be processed. Where exceptions to this occur it will be made clear in writing.
1.8 We reserve the right to provide 7 days written notice to suspend works for a non-payment of an invoice.

2. ACCEPTANCE OF SERVICES AND GOODS ORDERS
2.1 Appointment of Knight Project Management & Design Solutions’ services, will be agreed in writing before commencement.
2.2 Should any goods be supplied, the quantity, quality, description and any specification of supplied goods shall be as set out in the quotation or the order. If there is any inconsistency between a quotation and an order, the order will apply.
2.3 In most instances the full amount for goods will be payable at the point of ordering. Exceptions to this will be made clear in writing. In all instances full payment of the good will be required before delivery.
2.4 Due to the individual nature of these goods, once you have confirmed your order (by way of payment) we will be unable to amend orders, beyond the individual supplier returns and refunds T&C’s. This may incur additional supplier carriage and/ or restocking fees.

3. DELIVERY OF SUPPLIED GOODS
3.1 Delivery takes place at the build/renovation site, or such other location as recorded on the quotation or order. You/your nominated site agent becomes wholly responsible for the goods at the point of delivery and beyond.
3.2 All deliveries should be thoroughly checked for damage, defects or shortages within 24 hours of the delivery being made. Any concerns regarding the condition of the delivered goods must be raised and reported in writing, with supporting photographs detailing any damage or defects, within 24 hours of delivery. Any damage, defect or shortages will be taken up with the supplier, as it will be the suppliers’ responsibility to resolve any such issues.
3.3 We will not be liable for any unforeseeable loss, damage or expense, which arises directly or indirectly from any delay in the delivery of goods, which arises from circumstances outside of our control.
3.4 If the site agent fails to take delivery of the goods, or they cannot be delivered because the client has not provided adequate instructions, permission and/or access, whilst we will endeavour to do everything possible to rearrange redelivery, however the client will be responsible for any additional delivery costs incurred.